No, however we make it a simple and convenient facility for you to use if you wish.  Once washed and ironed, we place your fresh, clean clothes straight back in your locker for you – usually the next day.  Valet laundry is charged monthly and may be tax deductible if you have corporate uniforms (please confirm with your tax advisor)

We have plenty of showers as the “member to shower” ratios were specifically designed to cover busy periods such as the early morning “rush”.

You are of course, very welcome to join us (subject to availability) however our prices are fixed as we are predominantly focused on the cycle commuter for our membership, you will enjoy the facilities that are at your disposal none the less !! We have a number of jogging members that still see c2c as great value for money.

You require a smart card (provided with membership) which enables easy day to day access to the cycle centre (also monitored by C2C staff and CCTV ). There is also 2 security doors protecting the bikes and another security door protecting the locker rooms.

Whilst you are encouraged to lock your bike, we believe C2C membership fosters trust and respect between members. Nevertheless we do not take any responsibility for any theft or damage to your property on the premises.

The centre has separate male and female bathroom and locker sections, also requiring electronic access. Cards can be activated and deactivated as necessary.

Whilst we believe C2C will provide secure parking, we must be clear that a condition of membership is the acknowledgment that storage of the bike, and all other personal property is at your own risk and responsibility.

You can access C2C 24 hours per day, 7 days per week.

Certainly, there are irons & ironing boards available for member use in each locker room.

Transfers can be considered but a new joining fee will apply.

Yes, you can leave your bike at C2C as long as your membership subscription is up to date.

You can access C2C 24 hours per day, 7 days per week.

Yes, we have a full service bike workshop run by Pedal On. Our workshop mechanic Josh is always more than happy to answer any of your bike questions. You can book your bike in for a service or a specific repair as required. The workshop also has a range of parts and accessories for sale.

Each membership type is a term that you agree to in your contract agreement with us. Nevertheless we can consider breaking the contract under special circumstances as per our T&C’s.

Yes you can.  We call our hold option “Time Freeze”.  This reduces your fortnightly dues whilst you are not using the cycle2city facilities.  You can put a Time Freeze on your membership in multiples of 1 fortnight up to a maximum of 2 fortnights each calendar year.  Each time freeze period must start and end on a direct debit date.  NOTE:  If you are within a minimum term agreement, Time Freeze is not classified as a full payment toward your minimum agreement period.

A sign-up fee applies when you join cycle2city. Please refer to our staff for the current schedule of fees.

We will provide eligible members with an access card and locker key.  Payment of a refundable deposit* is required prior to issuing the access card and locker key.    *please refer to our staff for our current schedule of fees.  Terms and conditions apply.